Frequently asked questions

So you’ve got some questions? Great! Give me a call on 07540 947 349 or send me an e-mail and we can chat. Below are some standard questions which may help:

 

We don’t like having our photo taken. Can you help with this?

Absolutely. Helping you to relax and enjoy your day is my number one priority. After all, you want your photos to show how much fun you were having on the best day of your lives. To help with that, I will work tirelessly with your other vendors to ensure that your day runs perfectly. If you are local to Staffordshire, I’d love to meet before hand over a cup of coffee, if you live further afield, no trouble, we can easily set up a Skype call to help us get to know each other and discuss your plans. I find this always help my couples to feel relaxed about their wedding photos. A pre wedding photoshoot is also the ideal opportunity to relax in front of my camera and always leads to a more relaxed approach to you wedding photography.

How long will I be able to download the images for?

After your wedding, you will receive access to an online gallery where you can view your images, this online gallery will be live for six months following your wedding. You will also receive a USB which will include all of your images, I recommend making at least two backups of your images, to ensure they are safe at all times. I will, of course, keep a copy of your delivered images safe and secure for the foreseeable future (aka: whilst I’m alive)

Do you have insurance?

Yep, sure do. For your (and my) peace of mind, I am fully covered for insurance purposes. Does your venue need my insurance certificate? No trouble! Just send me an e-mail and I’ll get it sent to the venue pronto.

Are you available on our wedding date?

Hopefully. I do only accept a limited number of bookings per year. This is because I like to invest a lot of time and commitment in my couples, not only on their wedding day, but from the moment they book, I ensure they are treated with an exceptionally high level of customer service, and may even have a surprise or two in the run up to their wedding day. If you’d like to find out if I am available for your date call me on 07540 947 349 or e-mail me at simon@simondixey.com I aim to get back to you asap.

How do we book?

Bookings can be secured with a £150 deposit. There is no need to finalise the package you require, the same goes for albums and prints, these can be added at a later date. The priority is to get your date in my diary. Like I said, I do only accept limited number of bookings each year and I would hate for you to miss out.

Want to talk about booking? Call me on 07540 947 349 or complete the form below!